Ethical Case Management

6 CE Hours

Choose an enrollment option:

5 Reviews = Most popular
  • Description
  • Student Reviews 5
  • Materials
  • Approvals


Our Ethical Case Management program provides practical, simple and easy-to-use information and sample forms designed to assist massage therapists in all facets of communication, documentation, and insurance billing for prescribed manual therapy.

Guidelines for client intake, interviewing skills, obtaining medical release authorizations and informed consent, functional goal development, SOAP charting, insurance billing and documentation, and ethical practice management are given as well as specific strategies for case management, insurance reimbursement and troubleshooting unpaid claims.

Student Reviews

This is one of the most thorough and informative courses I have seen. The examples are very well displayed and explained. This will be a wonderful reference tool. Very professionally done!

- E. F. Murphy, NCTMB

...excellent course. The text is just filled with valuable information. I especially like the examples of forms and suggestions of format. It truly packed a lot into one course.

- M. RedDoor, NCTMB

The best course in ethics and documentation I have ever taken!

- N. Crile, LMT, NCTMB

The content and presentation were outstanding. The manual is a very useful resource, one that I will share with others in my field. My training in this subject was thorough but after 23 years is long out of date.

- M. Barger, LMT, NCTMB, ABMP

Lots of info explained in great detail with examples given. Again, thank you for such great CE classes!! Truly :)

- T. Ingram, LMT, NCTMB


  • Text - 366 pages
  • Multiple-choice test - if you prefer to test online please select the "test online" option
  • Certificate upon completion - if you prefer to print your certificate at home instantly, please select the online option

Display Certificates suitable for framing are available for $10 in addition to the certificate included with your tuition. Click here to order a Display Certificate.


The Institute is approved by the National Certification Board for Therapeutic Massage and Bodywork (NCBTMB) as a continuing education Approved Provider. Approved Provider 049478-00.

Credits also accepted by the AMTA, ABMP and NAHA.

For information regarding your specific state massage license requirements and approvals, visit our Massage Therapy Continuing Education Requirements page by clicking here.

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