As directed by the Governor of New York State, our employees are currently working from home with no access to our phone system.
Monday through Friday from 9am to 5pm our associates are available via Live Chat. You can speak with them during these hours by clicking on the Live Chat icon at the bottom right of your screen.
On weekends or before 9am and after 5pm Eastern Standard Time, you will be able to leave a message through this Live Chat feature. Additionally, you can email here through our contact form.
Please know that at this time, all courses are still shipping as expected but we encourage you to enroll in online versions of courses when possible.
For Institute students reaching a license deadline and needing a Certificates of Course Completion, we urge you to complete your test online here. Even if you did not enroll in the online test, an online test is still available for you to complete so that you can print your certificate at home. Should you still need us to mail a certificate to you, please know that there may be longer than usual wait times in receiving your documents.
Again, please use the Live Chat feature on our websites weekdays from 9am to 5pm Eastern Standard Time or our contact forms.
We thank you for your patience and consideration at this time. Be well.
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