Ethics & Insurance Billing Package


12 CE Hours

Course Options:

  • Materials and Tests Shipped to You
  • Text Materials Shipped and Tests Online
  • Fully Online Text Materials and Test


This package contains two courses: Ethical Case Management (6 hours) and Insurance Billing and Ethics (6 hours).

Based on the course text, Hands Heal, this package of two courses provides practical, simple and easy-to-use information and sample forms designed to assist massage therapists in all facets of communication, documentation, and insurance billing for prescribed manual therapy.

Guidelines for client intake, interviewing skills, obtaining medical release authorizations and informed consent, functional goal development, SOAP charting, insurance billing and documentation, and ethical practice management are given as well as specific strategies for case management, insurance reimbursement and troubleshooting unpaid claims.

Course Reviews

Nadine Jolley, LMT, NCTMB

This course opened my eyes to what is involved in accepting medical insurance for massage. WOW! I was blown away. I had no idea it would be so tedious. I probably will not medical bill in my own practice, although the Chiropractors I work for do bill. The information you provided was excellent for those who want to pursue billing. Thank you once again for a great course.

Cheryl Lewis, CMT, NCTMB

OMG!!!!! I love this course I could hardly put it down, my husband even had to tell me to put the book down even after I'd fininshed the course. This was a course that I'd been dreading taking for some time now and always avoided it. Serriously, I don't know what I was thinking it would be. This course FAR exceeded my expectation.

Denise Spainhour, LMT, NCTMB

This course was very helpful. I think this should be included in the initial curriculum. I enjoyed the reading material and will keep the book on hand as a reference guide. Thanks

Kay Warren, LMT

This class's SOAP documentation charting section was excellent, one of the best I have ever seen. I always document, although it's not my favorite thing to do. I plan on experimenting with some form changes as a result of the class. The amount of information is excellent, and it's well thought out and presented. I've been in practice for 30+ years, and am a continuing educator.

E. F. Murphy, NCTMB

This is one of the most thorough and informative courses I have seen. The examples are very well displayed and explained. This will be a wonderful reference tool. Very professionally done!

Read more reviews


  • Text - 366 pages
  • Multiple-choice tests - if you prefer to test online please select the "test online" option
  • Certificate upon completion of each course - if you prefer to print your certificate at home instantly, please select the online option

Display Certificates suitable for framing are available for $10 in addition to the certificate included with your tuition. Click here to order a Display Certificate.


The Institute is approved by the National Certification Board for Therapeutic Massage and Bodywork (NCBTMB) as a continuing education Approved Provider. Approved Provider 049478-00.

Credits also accepted by the AMTA, ABMP and NAHA.

For information regarding your specific state massage license requirements and approvals, visit our Massage Therapy Continuing Education Requirements page by clicking here.

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