Diversity: Cultural Competence

Materials

• Manual - 24 pages
• Multiple-choice test
• Certificate upon completion

Description

Massage therapists are increasingly working in various medical settings - physician's offices, long term care facilities, hospitals - and the population of the United States continues to become more ethnically diverse. As a result, it is important that as health care providers working as part of a multi-disciplinary team we become more familiar with the cultural differences of our clients to become more sensitive to their perspective so that we may provide the best care. Additionally, it is important that we impart sensitivity to other cultures, and to our support staff, so that each person we are in contact with is treated with consideration.

Through this course you will:

• define important concepts including race, ethnicity, culture, health literacy and health disparities.
• review the National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care.
• determine what cultural competence means, how one becomes culturally competent, and distinguish between cultural sensitivity and cultural competence.
• differentiate between stereotypes and generalizations.
• review how culture and socioeconomic status affect quality of health care.
• discover strategies for establishing a more culturally sensitive environment.
• learn differences in cultural behavior.
• examine ways to avoid pitfalls when working with various clients from diverse cultures.

Course Objectives

• Define important concepts including race, ethnicity, culture, health literacy and health disparities.
• Review the National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care.
• Determine what cultural competence means, how one becomes culturally competent, and distinguish between cultural sensitivity and cultural competence.
• Differentiate between stereotypes and generalizations.
• Review how culture and socioeconomic status affect quality of health care.
• Discover strategies for establishing a more culturally sensitive environment.
• Learn differences in cultural behavior.
• Examine ways to avoid pitfalls when working with various clients from diverse cultures.
  

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Instructors

Leslie DeMatteo, MS, LMT

Leslie L. DeMatteo, LMT, MS, has been an active massage therapist since 1998, after graduating from the Sarasota School of Massage Therapy in Sarasota, FL. There she completed the massage therapy program along with a certificate program in Nuad-Bo-Rarn: Traditional Massage of Thailand.

Since then, she has completed continuing education in cranial-sacral fundamentals, cancer and mastectomy massage, reflexology, trigger point therapy and prenatal massage. She is also certified by the National Certification Board for Therapeutic Massage and Bodywork (NCBTMB) and is a Professional Level member of Associated Bodywork and Massage Professionals (ABMP).

Her work in massage therapy continuing education and teaching in a massage school ignited a passion for adult training and education, which led her to pursue her Bachelor's Degree in Adult Learning: Vocational Instruction, followed by her a Master's Degree in Adult Learning.

Ms. DeMatteo is the instructor for many of the Institute's courses including such courses as Advanced Prenatal Massage, Ethics of Diversity. Cupping Therapy: A Step-by-Step Approach, Diversity: Cultural Competence, Mastering Pregnancy Massage, and many more.