Have you ever heard about a massage therapist that talked too much or not enough? Perhaps one that wasn't really mindful of the client's time? Your relationship with your client is extremely important and based on trust. Without trust, your clients will seek out another therapist to carry out their massage.
Through this video-based course you will:
Discover how you might be missing the mark when it comes to the right amount of communication, appropriate massage etiquette, and how your polished professionalism can keep clients coming back again and again.
loved the content panels in video - except the colors of the text (light pink and light gray) were a bit hard to see / read off a computer screen.
Kimberly Belen Logan
I think this is an excellent topic. As a massage therapist, all of us need to hear this information.
Overall, this was a great course. The instructor kept my interest. The only thing I found a bit put off by is when she was talking about reporting abuse of women and children. Men are abused as well, and generally goes under/not reported. Unfortunately this is a prime example of why some men don't report, because people make it seem only women and children are abused.
Amy Bradley Radford is a board-certified massage therapist (BCTMB) and an NCBTMB Approved Continuing Education Provider specializing in teaching creative business solutions and advanced pain-management applications for massage therapists.
As a massage therapist since 1993, Amy continues to see clients at the table utilizing her innovative Pain Patterns & Solutions (PPS) methods. She also coaches massage professionals as well as other service-related employers, helping them achieve their next level of business success. Radford has served with the Federation of State Massage Therapy Boards as a CE course evaluator and has worked in several different massage schools, one of which she owned, inside a small, local hospital in 2004.
Amy is the creator and instructor of The Ethics of Professional Relationships, Ethics: Massage Etiquette & Communication, Ethics: Boundaries & Time Management, and Ethics: Neutral Space, Client Care & Boundaries.
Take our free online course: Ethics Refresher
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